Privacy Policy

Introduction

Welcome to https://car-jet-ski-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care and in accordance with relevant data protection laws. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://car-jet-ski-dubai.terratrek.net
Mobile applications developed by us
Online services and products we offer
Interactions between users and our customer support team

Please note that this policy does not apply to third-party platforms, websites, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide you with a personalized experience.
Website Visits: Every time you visit our websites linked to this policy, our systems log certain information, including your IP address, browser type, device information, and the pages you access.
Communications: We may reach out to you via email, phone calls, or text messages (SMS) for promotional purposes, newsletters, surveys, or to provide updates about our services.

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

Account Information: This includes your name, username, and password hash used to secure your account.
Payment Details: We securely store payment information such as credit/debit card numbers (partially masked) and billing addresses for seamless transactions.
Financial Records: Transaction history and financial data may be retained for accounting and regulatory purposes.
Purchase Data: Details about the products or services you purchase, including quantities, prices, and delivery locations.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs, to deliver personalized content and ads.
Location Information: We may access and store data about your location to provide location-based services and tailor content accordingly.
Feedback and Reviews: Any comments, reviews, or ratings you submit to us, along with any associated personal details.
Social Media Data: If you choose to log in through social media accounts, we may collect information from those platforms, like your name, email address, and profile picture.
Product Preferences: Your choices and preferences regarding products, services, or content you interact with on our platform.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party service providers who assist us in delivering services.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

Strictly Necessary Cookies: These are essential for browsing our site and using its features, such as allowing you to log in.
Preference Cookies: They remember settings you’ve chosen, like language preferences.
Analytics Cookies: Used to collect aggregate data about how visitors use our site, helping us improve its performance.

You have control over non-essential cookies through our Cookie Manager, where you can manage and customize your preferences.

Data Retention and Deletion

We follow strict data retention policies:

We keep personal data for as long as necessary to fulfill the purpose it was collected for, or as required by law. This may include retaining data for tax, legal, or accounting purposes.
Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

We prioritize the security of your personal data:

We implement physical, technical, and administrative safeguards to protect against unauthorized access, disclosure, alteration, or destruction of data.
Our systems are regularly updated with the latest security patches to ensure robust protection.
Personal data is encrypted during transmission and at rest using industry-standard encryption protocols.

User Rights (Data Protection Laws Permitting)

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its processing details.
Rectification: We will correct any inaccurate or incomplete personal data upon your request.
Erasure (Right to be Forgotten): In certain cases, you can ask us to delete your personal data.
Restriction: You may limit the processing of your data for specific purposes.
Portability: Upon request, we will provide a copy of your personal data in a structured format, allowing you to transfer it to another controller.
Objection: You have the right to object to the processing of your data for certain purposes, such as direct marketing.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests within a reasonable timeframe.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via our website with an updated policy version.

Contact Us

For any queries related to privacy, data protection, or this policy, please contact us:

Email: [email protected]
Postal Mail: Car Jet Ski Dubai, Privacy Team, [Address], [City, Country]

We are dedicated to addressing your concerns and ensuring a transparent data handling process.